Ulta Beauty Customer Service & Contact Information
Mass and prestige beauty under one roof.
About Ulta Beauty
Ulta Beauty is the largest US beauty retailer combining drugstore and prestige brands in one place, along with in-store salon and brow services. The Ultamate Rewards program earns points on every purchase, with frequent bonus events and coupons. Ulta is a favorite for its 21 Days of Beauty sale, broad brand range, and diamond-tier perks.
How to contact Ulta Beauty
There are several ways to reach Ulta Beauty's customer support team. The quickest option for many shoppers is to call the customer service line at 1-866-983-8582 during support hours (Mon–Sun, 7am–11pm CT). You can also visit the official website to use live chat, email or the online help center, manage your account, and check order status.
- Phone: 1-866-983-8582 — Mon–Sun, 7am–11pm CT
- Online help center: available on the official website, https://www.ulta.com
- Account & orders: sign in at https://www.ulta.com to track shipments, start returns, and view receipts
- Headquarters: Bolingbrook, Illinois (founded 1990)
Returns, shipping & order tracking
To return an item or track an order from Ulta Beauty, sign in to your account on https://www.ulta.com. From your order history you can usually print a prepaid return label, request a refund or exchange, and follow the delivery status of any shipment. Return windows and shipping options vary by item and season, so review the store's current policy on its website before you buy. Many US retailers also accept in-store or drop-off returns in addition to returns by mail.
What Ulta Beauty sells
Ulta Beauty focuses on beauty & health, with popular categories including:
Frequently asked questions
What is the Ulta Beauty customer service phone number?
Ulta Beauty's publicly listed customer service line is 1-866-983-8582. Support hours are typically Mon–Sun, 7am–11pm CT. Always confirm the current number on the official website at https://www.ulta.com, as published numbers can change.
How do I contact Ulta Beauty for help with an order?
You can reach Ulta Beauty through its Help Center on https://www.ulta.com, by phone at 1-866-983-8582, and often via live chat or email. Have your order number ready so an agent can look up your purchase quickly.
Where is Ulta Beauty headquartered?
Ulta Beauty is headquartered in Bolingbrook, Illinois. It was founded in 1990. For corporate or media inquiries, use the contact information published on the company's official website.
How do I return an item to Ulta Beauty or track my order?
Sign in to your Ulta Beauty account on https://www.ulta.com to view orders, print a return label, or track a shipment. Most major US retailers offer online returns by mail plus in-store or drop-off options; check the store's current return window and policy before you start.
What does Ulta Beauty sell?
Ulta Beauty specializes in beauty & health and carries Makeup, Skincare, Hair, Fragrance, Salon, and Tools. See the overview above for more about the store.
Disclaimer: pricenovax is an independent directory and is not affiliated with, endorsed by, or sponsored by Ulta Beauty. Contact details are publicly listed and may change — always verify on the official website before relying on them.
