Amazon Customer Service & Contact Information
Earth's largest online store — from books to electronics to groceries.
About Amazon
Amazon is the largest online retailer in the United States, selling hundreds of millions of products across nearly every category imaginable. Founded in 1994 as an online bookstore, it has grown into a global marketplace where both Amazon and third-party sellers list items. Amazon Prime members get fast free shipping, streaming video and music, and exclusive deals. The company is also a leader in cloud computing, smart-home devices (Echo/Alexa), and same-day grocery delivery through Amazon Fresh and Whole Foods.
How to contact Amazon
There are several ways to reach Amazon's customer support team. The quickest option for many shoppers is to call the customer service line at 1-888-280-5569 during support hours (24 hours a day, 7 days a week). You can also visit the official website to use live chat, email or the online help center, manage your account, and check order status.
- Phone: 1-888-280-5569 — 24 hours a day, 7 days a week
- Online help center: available on the official website, https://www.amazon.com
- Account & orders: sign in at https://www.amazon.com to track shipments, start returns, and view receipts
- Headquarters: Seattle, Washington (founded 1994)
Returns, shipping & order tracking
To return an item or track an order from Amazon, sign in to your account on https://www.amazon.com. From your order history you can usually print a prepaid return label, request a refund or exchange, and follow the delivery status of any shipment. Return windows and shipping options vary by item and season, so review the store's current policy on its website before you buy. Many US retailers also accept in-store or drop-off returns in addition to returns by mail.
What Amazon sells
Amazon focuses on marketplace, with popular categories including:
Frequently asked questions
What is the Amazon customer service phone number?
Amazon's publicly listed customer service line is 1-888-280-5569. Support hours are typically 24 hours a day, 7 days a week. Always confirm the current number on the official website at https://www.amazon.com, as published numbers can change.
How do I contact Amazon for help with an order?
You can reach Amazon through its Help Center on https://www.amazon.com, by phone at 1-888-280-5569, and often via live chat or email. Have your order number ready so an agent can look up your purchase quickly.
Where is Amazon headquartered?
Amazon is headquartered in Seattle, Washington. It was founded in 1994. For corporate or media inquiries, use the contact information published on the company's official website.
How do I return an item to Amazon or track my order?
Sign in to your Amazon account on https://www.amazon.com to view orders, print a return label, or track a shipment. Most major US retailers offer online returns by mail plus in-store or drop-off options; check the store's current return window and policy before you start.
What does Amazon sell?
Amazon specializes in marketplace and carries Electronics, Books, Home & Kitchen, Groceries, Clothing, and Toys. See the overview above for more about the store.
Disclaimer: pricenovax is an independent directory and is not affiliated with, endorsed by, or sponsored by Amazon. Contact details are publicly listed and may change — always verify on the official website before relying on them.