eBay Customer Service & Contact Information
Buy and sell new and used items through auctions or fixed prices.
About eBay
eBay is a global online marketplace connecting individual and business sellers with buyers through both auction-style and fixed-price listings. It is especially popular for collectibles, refurbished electronics, car parts, and hard-to-find items. eBay Money Back Guarantee protects buyers if an item does not arrive or match its description. Authenticity Guarantee adds expert verification for sneakers, watches, handbags, and trading cards.
How to contact eBay
There are several ways to reach eBay's customer support team. The quickest option for many shoppers is to call the customer service line at 1-866-540-3229 during support hours (Mon–Sun, 5am–10pm PT). You can also visit the official website to use live chat, email or the online help center, manage your account, and check order status.
- Phone: 1-866-540-3229 — Mon–Sun, 5am–10pm PT
- Online help center: available on the official website, https://www.ebay.com
- Account & orders: sign in at https://www.ebay.com to track shipments, start returns, and view receipts
- Headquarters: San Jose, California (founded 1995)
Returns, shipping & order tracking
To return an item or track an order from eBay, sign in to your account on https://www.ebay.com. From your order history you can usually print a prepaid return label, request a refund or exchange, and follow the delivery status of any shipment. Return windows and shipping options vary by item and season, so review the store's current policy on its website before you buy. Many US retailers also accept in-store or drop-off returns in addition to returns by mail.
What eBay sells
eBay focuses on marketplace, with popular categories including:
Frequently asked questions
What is the eBay customer service phone number?
eBay's publicly listed customer service line is 1-866-540-3229. Support hours are typically Mon–Sun, 5am–10pm PT. Always confirm the current number on the official website at https://www.ebay.com, as published numbers can change.
How do I contact eBay for help with an order?
You can reach eBay through its Help Center on https://www.ebay.com, by phone at 1-866-540-3229, and often via live chat or email. Have your order number ready so an agent can look up your purchase quickly.
Where is eBay headquartered?
eBay is headquartered in San Jose, California. It was founded in 1995. For corporate or media inquiries, use the contact information published on the company's official website.
How do I return an item to eBay or track my order?
Sign in to your eBay account on https://www.ebay.com to view orders, print a return label, or track a shipment. Most major US retailers offer online returns by mail plus in-store or drop-off options; check the store's current return window and policy before you start.
What does eBay sell?
eBay specializes in marketplace and carries Collectibles, Electronics, Auto Parts, Fashion, and Refurbished. See the overview above for more about the store.
Disclaimer: pricenovax is an independent directory and is not affiliated with, endorsed by, or sponsored by eBay. Contact details are publicly listed and may change — always verify on the official website before relying on them.
