AutoZone Customer Service & Contact Information
Auto parts, batteries, and accessories.
About AutoZone
AutoZone is the largest US retailer of aftermarket automotive parts and accessories, serving DIY customers and professional mechanics. It offers free services like battery testing and installation, alternator/starter testing, and loaner tools. AutoZone.com lets shoppers look up parts by vehicle, check store availability, and choose delivery or next-day store pickup.
How to contact AutoZone
There are several ways to reach AutoZone's customer support team. The quickest option for many shoppers is to call the customer service line at 1-800-288-6966 during support hours (Mon–Sun, 7:30am–10pm CT). You can also visit the official website to use live chat, email or the online help center, manage your account, and check order status.
- Phone: 1-800-288-6966 — Mon–Sun, 7:30am–10pm CT
- Online help center: available on the official website, https://www.autozone.com
- Account & orders: sign in at https://www.autozone.com to track shipments, start returns, and view receipts
- Headquarters: Memphis, Tennessee (founded 1979)
Returns, shipping & order tracking
To return an item or track an order from AutoZone, sign in to your account on https://www.autozone.com. From your order history you can usually print a prepaid return label, request a refund or exchange, and follow the delivery status of any shipment. Return windows and shipping options vary by item and season, so review the store's current policy on its website before you buy. Many US retailers also accept in-store or drop-off returns in addition to returns by mail.
What AutoZone sells
AutoZone focuses on auto, with popular categories including:
Frequently asked questions
What is the AutoZone customer service phone number?
AutoZone's publicly listed customer service line is 1-800-288-6966. Support hours are typically Mon–Sun, 7:30am–10pm CT. Always confirm the current number on the official website at https://www.autozone.com, as published numbers can change.
How do I contact AutoZone for help with an order?
You can reach AutoZone through its Help Center on https://www.autozone.com, by phone at 1-800-288-6966, and often via live chat or email. Have your order number ready so an agent can look up your purchase quickly.
Where is AutoZone headquartered?
AutoZone is headquartered in Memphis, Tennessee. It was founded in 1979. For corporate or media inquiries, use the contact information published on the company's official website.
How do I return an item to AutoZone or track my order?
Sign in to your AutoZone account on https://www.autozone.com to view orders, print a return label, or track a shipment. Most major US retailers offer online returns by mail plus in-store or drop-off options; check the store's current return window and policy before you start.
What does AutoZone sell?
AutoZone specializes in auto and carries Auto Parts, Batteries, Oil, Accessories, and Tools. See the overview above for more about the store.
Disclaimer: pricenovax is an independent directory and is not affiliated with, endorsed by, or sponsored by AutoZone. Contact details are publicly listed and may change — always verify on the official website before relying on them.
