Best Buy Customer Service & Contact Information
Consumer electronics, appliances, and Geek Squad tech support.
About Best Buy
Best Buy is the largest specialty consumer-electronics retailer in the United States, selling laptops, TVs, appliances, phones, cameras, and smart-home gear. Its Geek Squad service handles installation, repair, and tech support in-store, in-home, and remotely. My Best Buy membership tiers add free shipping, extended returns, and exclusive prices. Best Buy is known for price matching, open-box discounts, and knowledgeable in-store staff.
How to contact Best Buy
There are several ways to reach Best Buy's customer support team. The quickest option for many shoppers is to call the customer service line at 1-888-237-8289 during support hours (Mon–Sun, 8am–9pm local). You can also visit the official website to use live chat, email or the online help center, manage your account, and check order status.
- Phone: 1-888-237-8289 — Mon–Sun, 8am–9pm local
- Online help center: available on the official website, https://www.bestbuy.com
- Account & orders: sign in at https://www.bestbuy.com to track shipments, start returns, and view receipts
- Headquarters: Richfield, Minnesota (founded 1966)
Returns, shipping & order tracking
To return an item or track an order from Best Buy, sign in to your account on https://www.bestbuy.com. From your order history you can usually print a prepaid return label, request a refund or exchange, and follow the delivery status of any shipment. Return windows and shipping options vary by item and season, so review the store's current policy on its website before you buy. Many US retailers also accept in-store or drop-off returns in addition to returns by mail.
What Best Buy sells
Best Buy focuses on electronics, with popular categories including:
Frequently asked questions
What is the Best Buy customer service phone number?
Best Buy's publicly listed customer service line is 1-888-237-8289. Support hours are typically Mon–Sun, 8am–9pm local. Always confirm the current number on the official website at https://www.bestbuy.com, as published numbers can change.
How do I contact Best Buy for help with an order?
You can reach Best Buy through its Help Center on https://www.bestbuy.com, by phone at 1-888-237-8289, and often via live chat or email. Have your order number ready so an agent can look up your purchase quickly.
Where is Best Buy headquartered?
Best Buy is headquartered in Richfield, Minnesota. It was founded in 1966. For corporate or media inquiries, use the contact information published on the company's official website.
How do I return an item to Best Buy or track my order?
Sign in to your Best Buy account on https://www.bestbuy.com to view orders, print a return label, or track a shipment. Most major US retailers offer online returns by mail plus in-store or drop-off options; check the store's current return window and policy before you start.
What does Best Buy sell?
Best Buy specializes in electronics and carries Computers, TVs, Appliances, Phones, Gaming, and Smart Home. See the overview above for more about the store.
Disclaimer: pricenovax is an independent directory and is not affiliated with, endorsed by, or sponsored by Best Buy. Contact details are publicly listed and may change — always verify on the official website before relying on them.
