Dell Customer Service & Contact Information
Laptops, desktops, monitors, and business IT.
About Dell
Dell is a major US computer manufacturer selling laptops, desktops, monitors, and enterprise IT directly to consumers and businesses. Shoppers can customize XPS, Inspiron, and Alienware systems to order, with financing and trade-in options. Dell provides Premium Support, business volume pricing through Dell for Business, and frequent online-only configuration deals.
How to contact Dell
There are several ways to reach Dell's customer support team. The quickest option for many shoppers is to call the customer service line at 1-800-624-9897 during support hours (Mon–Fri, 8am–8pm CT). You can also visit the official website to use live chat, email or the online help center, manage your account, and check order status.
- Phone: 1-800-624-9897 — Mon–Fri, 8am–8pm CT
- Online help center: available on the official website, https://www.dell.com
- Account & orders: sign in at https://www.dell.com to track shipments, start returns, and view receipts
- Headquarters: Round Rock, Texas (founded 1984)
Returns, shipping & order tracking
To return an item or track an order from Dell, sign in to your account on https://www.dell.com. From your order history you can usually print a prepaid return label, request a refund or exchange, and follow the delivery status of any shipment. Return windows and shipping options vary by item and season, so review the store's current policy on its website before you buy. Many US retailers also accept in-store or drop-off returns in addition to returns by mail.
What Dell sells
Dell focuses on electronics, with popular categories including:
Frequently asked questions
What is the Dell customer service phone number?
Dell's publicly listed customer service line is 1-800-624-9897. Support hours are typically Mon–Fri, 8am–8pm CT. Always confirm the current number on the official website at https://www.dell.com, as published numbers can change.
How do I contact Dell for help with an order?
You can reach Dell through its Help Center on https://www.dell.com, by phone at 1-800-624-9897, and often via live chat or email. Have your order number ready so an agent can look up your purchase quickly.
Where is Dell headquartered?
Dell is headquartered in Round Rock, Texas. It was founded in 1984. For corporate or media inquiries, use the contact information published on the company's official website.
How do I return an item to Dell or track my order?
Sign in to your Dell account on https://www.dell.com to view orders, print a return label, or track a shipment. Most major US retailers offer online returns by mail plus in-store or drop-off options; check the store's current return window and policy before you start.
What does Dell sell?
Dell specializes in electronics and carries Laptops, Desktops, Monitors, Servers, and Accessories. See the overview above for more about the store.
Disclaimer: pricenovax is an independent directory and is not affiliated with, endorsed by, or sponsored by Dell. Contact details are publicly listed and may change — always verify on the official website before relying on them.
