GameStop Customer Service & Contact Information
Video games, consoles, and collectibles.
About GameStop
GameStop is a specialty retailer for video games, consoles, gaming accessories, and pop-culture collectibles. It is known for its trade-in program, letting customers exchange used games and hardware for credit. GameStop PowerUp Rewards Pro members earn points and monthly perks. The site carries new and pre-owned titles across PlayStation, Xbox, Nintendo, and PC.
How to contact GameStop
There are several ways to reach GameStop's customer support team. The quickest option for many shoppers is to call the customer service line at 1-800-883-8895 during support hours (Mon–Fri, 8am–9pm CT). You can also visit the official website to use live chat, email or the online help center, manage your account, and check order status.
- Phone: 1-800-883-8895 — Mon–Fri, 8am–9pm CT
- Online help center: available on the official website, https://www.gamestop.com
- Account & orders: sign in at https://www.gamestop.com to track shipments, start returns, and view receipts
- Headquarters: Grapevine, Texas (founded 1984)
Returns, shipping & order tracking
To return an item or track an order from GameStop, sign in to your account on https://www.gamestop.com. From your order history you can usually print a prepaid return label, request a refund or exchange, and follow the delivery status of any shipment. Return windows and shipping options vary by item and season, so review the store's current policy on its website before you buy. Many US retailers also accept in-store or drop-off returns in addition to returns by mail.
What GameStop sells
GameStop focuses on electronics, with popular categories including:
Frequently asked questions
What is the GameStop customer service phone number?
GameStop's publicly listed customer service line is 1-800-883-8895. Support hours are typically Mon–Fri, 8am–9pm CT. Always confirm the current number on the official website at https://www.gamestop.com, as published numbers can change.
How do I contact GameStop for help with an order?
You can reach GameStop through its Help Center on https://www.gamestop.com, by phone at 1-800-883-8895, and often via live chat or email. Have your order number ready so an agent can look up your purchase quickly.
Where is GameStop headquartered?
GameStop is headquartered in Grapevine, Texas. It was founded in 1984. For corporate or media inquiries, use the contact information published on the company's official website.
How do I return an item to GameStop or track my order?
Sign in to your GameStop account on https://www.gamestop.com to view orders, print a return label, or track a shipment. Most major US retailers offer online returns by mail plus in-store or drop-off options; check the store's current return window and policy before you start.
What does GameStop sell?
GameStop specializes in electronics and carries Consoles, Games, Collectibles, Accessories, and Trade-Ins. See the overview above for more about the store.
Disclaimer: pricenovax is an independent directory and is not affiliated with, endorsed by, or sponsored by GameStop. Contact details are publicly listed and may change — always verify on the official website before relying on them.
