Newegg Customer Service & Contact Information
PC components, electronics, and gaming gear.
About Newegg
Newegg is a leading online retailer for computer hardware and consumer electronics, especially popular with PC builders and gamers. It carries CPUs, graphics cards, motherboards, storage, prebuilt PCs, and a broad electronics catalog, plus a marketplace of third-party sellers. Newegg is known for detailed spec listings, customer reviews, combo deals, and Shuffle drops for hard-to-find GPUs.
How to contact Newegg
There are several ways to reach Newegg's customer support team. The quickest option for many shoppers is to call the customer service line at 1-800-390-1119 during support hours (Mon–Sun, 5:30am–5:30pm PT). You can also visit the official website to use live chat, email or the online help center, manage your account, and check order status.
- Phone: 1-800-390-1119 — Mon–Sun, 5:30am–5:30pm PT
- Online help center: available on the official website, https://www.newegg.com
- Account & orders: sign in at https://www.newegg.com to track shipments, start returns, and view receipts
- Headquarters: City of Industry, California (founded 2001)
Returns, shipping & order tracking
To return an item or track an order from Newegg, sign in to your account on https://www.newegg.com. From your order history you can usually print a prepaid return label, request a refund or exchange, and follow the delivery status of any shipment. Return windows and shipping options vary by item and season, so review the store's current policy on its website before you buy. Many US retailers also accept in-store or drop-off returns in addition to returns by mail.
What Newegg sells
Newegg focuses on electronics, with popular categories including:
Frequently asked questions
What is the Newegg customer service phone number?
Newegg's publicly listed customer service line is 1-800-390-1119. Support hours are typically Mon–Sun, 5:30am–5:30pm PT. Always confirm the current number on the official website at https://www.newegg.com, as published numbers can change.
How do I contact Newegg for help with an order?
You can reach Newegg through its Help Center on https://www.newegg.com, by phone at 1-800-390-1119, and often via live chat or email. Have your order number ready so an agent can look up your purchase quickly.
Where is Newegg headquartered?
Newegg is headquartered in City of Industry, California. It was founded in 2001. For corporate or media inquiries, use the contact information published on the company's official website.
How do I return an item to Newegg or track my order?
Sign in to your Newegg account on https://www.newegg.com to view orders, print a return label, or track a shipment. Most major US retailers offer online returns by mail plus in-store or drop-off options; check the store's current return window and policy before you start.
What does Newegg sell?
Newegg specializes in electronics and carries PC Parts, Laptops, Gaming, Components, and Networking. See the overview above for more about the store.
Disclaimer: pricenovax is an independent directory and is not affiliated with, endorsed by, or sponsored by Newegg. Contact details are publicly listed and may change — always verify on the official website before relying on them.
