CVS Pharmacy Customer Service & Contact Information
Pharmacy, health, and everyday essentials.
About CVS Pharmacy
CVS Pharmacy is one of the largest US pharmacy chains, offering prescriptions, vaccines, health and wellness products, beauty, and everyday essentials. CVS.com and the app handle prescription refills, ExtraCare rewards, and same-day delivery. Many locations include a MinuteClinic for walk-in care, making CVS a broad healthcare and convenience retailer.
How to contact CVS Pharmacy
There are several ways to reach CVS Pharmacy's customer support team. The quickest option for many shoppers is to call the customer service line at 1-800-746-7287 during support hours (Mon–Sun, 8am–10pm ET). You can also visit the official website to use live chat, email or the online help center, manage your account, and check order status.
- Phone: 1-800-746-7287 — Mon–Sun, 8am–10pm ET
- Online help center: available on the official website, https://www.cvs.com
- Account & orders: sign in at https://www.cvs.com to track shipments, start returns, and view receipts
- Headquarters: Woonsocket, Rhode Island (founded 1963)
Returns, shipping & order tracking
To return an item or track an order from CVS Pharmacy, sign in to your account on https://www.cvs.com. From your order history you can usually print a prepaid return label, request a refund or exchange, and follow the delivery status of any shipment. Return windows and shipping options vary by item and season, so review the store's current policy on its website before you buy. Many US retailers also accept in-store or drop-off returns in addition to returns by mail.
What CVS Pharmacy sells
CVS Pharmacy focuses on beauty & health, with popular categories including:
Frequently asked questions
What is the CVS Pharmacy customer service phone number?
CVS Pharmacy's publicly listed customer service line is 1-800-746-7287. Support hours are typically Mon–Sun, 8am–10pm ET. Always confirm the current number on the official website at https://www.cvs.com, as published numbers can change.
How do I contact CVS Pharmacy for help with an order?
You can reach CVS Pharmacy through its Help Center on https://www.cvs.com, by phone at 1-800-746-7287, and often via live chat or email. Have your order number ready so an agent can look up your purchase quickly.
Where is CVS Pharmacy headquartered?
CVS Pharmacy is headquartered in Woonsocket, Rhode Island. It was founded in 1963. For corporate or media inquiries, use the contact information published on the company's official website.
How do I return an item to CVS Pharmacy or track my order?
Sign in to your CVS Pharmacy account on https://www.cvs.com to view orders, print a return label, or track a shipment. Most major US retailers offer online returns by mail plus in-store or drop-off options; check the store's current return window and policy before you start.
What does CVS Pharmacy sell?
CVS Pharmacy specializes in beauty & health and carries Pharmacy, Health, Beauty, Vitamins, Household, and MinuteClinic. See the overview above for more about the store.
Disclaimer: pricenovax is an independent directory and is not affiliated with, endorsed by, or sponsored by CVS Pharmacy. Contact details are publicly listed and may change — always verify on the official website before relying on them.
