Petco Customer Service & Contact Information
Pet food, supplies, grooming, and vet services.
About Petco
Petco is a national pet-care retailer offering food, supplies, grooming, training, and veterinary services through in-store Vetco clinics and hospitals. Petco.com supports repeat-delivery discounts and same-day delivery. The Vital Care membership bundles vet visits, grooming perks, and rewards, making Petco a one-stop shop for dogs, cats, fish, reptiles, and small animals.
How to contact Petco
There are several ways to reach Petco's customer support team. The quickest option for many shoppers is to call the customer service line at 1-877-738-6742 during support hours (Mon–Sun, 6am–9pm PT). You can also visit the official website to use live chat, email or the online help center, manage your account, and check order status.
- Phone: 1-877-738-6742 — Mon–Sun, 6am–9pm PT
- Online help center: available on the official website, https://www.petco.com
- Account & orders: sign in at https://www.petco.com to track shipments, start returns, and view receipts
- Headquarters: San Diego, California (founded 1965)
Returns, shipping & order tracking
To return an item or track an order from Petco, sign in to your account on https://www.petco.com. From your order history you can usually print a prepaid return label, request a refund or exchange, and follow the delivery status of any shipment. Return windows and shipping options vary by item and season, so review the store's current policy on its website before you buy. Many US retailers also accept in-store or drop-off returns in addition to returns by mail.
What Petco sells
Petco focuses on pets, with popular categories including:
Frequently asked questions
What is the Petco customer service phone number?
Petco's publicly listed customer service line is 1-877-738-6742. Support hours are typically Mon–Sun, 6am–9pm PT. Always confirm the current number on the official website at https://www.petco.com, as published numbers can change.
How do I contact Petco for help with an order?
You can reach Petco through its Help Center on https://www.petco.com, by phone at 1-877-738-6742, and often via live chat or email. Have your order number ready so an agent can look up your purchase quickly.
Where is Petco headquartered?
Petco is headquartered in San Diego, California. It was founded in 1965. For corporate or media inquiries, use the contact information published on the company's official website.
How do I return an item to Petco or track my order?
Sign in to your Petco account on https://www.petco.com to view orders, print a return label, or track a shipment. Most major US retailers offer online returns by mail plus in-store or drop-off options; check the store's current return window and policy before you start.
What does Petco sell?
Petco specializes in pets and carries Pet Food, Supplies, Grooming, Vet Care, Aquatics, and Live Pets. See the overview above for more about the store.
Disclaimer: pricenovax is an independent directory and is not affiliated with, endorsed by, or sponsored by Petco. Contact details are publicly listed and may change — always verify on the official website before relying on them.
