Kohl’s Customer Service & Contact Information
Apparel, home, and Kohl’s Cash rewards.
About Kohl’s
Kohl's is a mid-market US department store offering apparel, footwear, home goods, and beauty (including in-store Sephora shops). It is well known for Kohl's Cash promotions, Yes2You/Kohl's Rewards, and generous coupon stacking. Kohl's also accepts Amazon returns for free at its stores, driving foot traffic and online engagement.
How to contact Kohl’s
There are several ways to reach Kohl’s's customer support team. The quickest option for many shoppers is to call the customer service line at 1-855-564-5705 during support hours (Mon–Sun, 7am–1am CT). You can also visit the official website to use live chat, email or the online help center, manage your account, and check order status.
- Phone: 1-855-564-5705 — Mon–Sun, 7am–1am CT
- Online help center: available on the official website, https://www.kohls.com
- Account & orders: sign in at https://www.kohls.com to track shipments, start returns, and view receipts
- Headquarters: Menomonee Falls, Wisconsin (founded 1962)
Returns, shipping & order tracking
To return an item or track an order from Kohl’s, sign in to your account on https://www.kohls.com. From your order history you can usually print a prepaid return label, request a refund or exchange, and follow the delivery status of any shipment. Return windows and shipping options vary by item and season, so review the store's current policy on its website before you buy. Many US retailers also accept in-store or drop-off returns in addition to returns by mail.
What Kohl’s sells
Kohl’s focuses on fashion & apparel, with popular categories including:
Frequently asked questions
What is the Kohl’s customer service phone number?
Kohl’s's publicly listed customer service line is 1-855-564-5705. Support hours are typically Mon–Sun, 7am–1am CT. Always confirm the current number on the official website at https://www.kohls.com, as published numbers can change.
How do I contact Kohl’s for help with an order?
You can reach Kohl’s through its Help Center on https://www.kohls.com, by phone at 1-855-564-5705, and often via live chat or email. Have your order number ready so an agent can look up your purchase quickly.
Where is Kohl’s headquartered?
Kohl’s is headquartered in Menomonee Falls, Wisconsin. It was founded in 1962. For corporate or media inquiries, use the contact information published on the company's official website.
How do I return an item to Kohl’s or track my order?
Sign in to your Kohl’s account on https://www.kohls.com to view orders, print a return label, or track a shipment. Most major US retailers offer online returns by mail plus in-store or drop-off options; check the store's current return window and policy before you start.
What does Kohl’s sell?
Kohl’s specializes in fashion & apparel and carries Clothing, Shoes, Home, Beauty, Toys, and Kitchen. See the overview above for more about the store.
Disclaimer: pricenovax is an independent directory and is not affiliated with, endorsed by, or sponsored by Kohl’s. Contact details are publicly listed and may change — always verify on the official website before relying on them.
