Walmart Customer Service & Contact Information
Everyday low prices on groceries, home, electronics and more.
About Walmart
Walmart is the world's largest retailer by revenue, serving millions of US customers both in stores and online at Walmart.com. It is known for everyday low prices across groceries, household essentials, electronics, apparel, and more. Walmart+ membership adds free shipping, free grocery delivery, fuel discounts, and mobile scan-and-go in stores. Online orders can be shipped, picked up curbside, or delivered same-day from a nearby store.
How to contact Walmart
There are several ways to reach Walmart's customer support team. The quickest option for many shoppers is to call the customer service line at 1-800-925-6278 during support hours (Mon–Sun, 8am–11pm CT). You can also visit the official website to use live chat, email or the online help center, manage your account, and check order status.
- Phone: 1-800-925-6278 — Mon–Sun, 8am–11pm CT
- Online help center: available on the official website, https://www.walmart.com
- Account & orders: sign in at https://www.walmart.com to track shipments, start returns, and view receipts
- Headquarters: Bentonville, Arkansas (founded 1962)
Returns, shipping & order tracking
To return an item or track an order from Walmart, sign in to your account on https://www.walmart.com. From your order history you can usually print a prepaid return label, request a refund or exchange, and follow the delivery status of any shipment. Return windows and shipping options vary by item and season, so review the store's current policy on its website before you buy. Many US retailers also accept in-store or drop-off returns in addition to returns by mail.
What Walmart sells
Walmart focuses on general retail, with popular categories including:
Frequently asked questions
What is the Walmart customer service phone number?
Walmart's publicly listed customer service line is 1-800-925-6278. Support hours are typically Mon–Sun, 8am–11pm CT. Always confirm the current number on the official website at https://www.walmart.com, as published numbers can change.
How do I contact Walmart for help with an order?
You can reach Walmart through its Help Center on https://www.walmart.com, by phone at 1-800-925-6278, and often via live chat or email. Have your order number ready so an agent can look up your purchase quickly.
Where is Walmart headquartered?
Walmart is headquartered in Bentonville, Arkansas. It was founded in 1962. For corporate or media inquiries, use the contact information published on the company's official website.
How do I return an item to Walmart or track my order?
Sign in to your Walmart account on https://www.walmart.com to view orders, print a return label, or track a shipment. Most major US retailers offer online returns by mail plus in-store or drop-off options; check the store's current return window and policy before you start.
What does Walmart sell?
Walmart specializes in general retail and carries Groceries, Home, Electronics, Clothing, Pharmacy, and Auto. See the overview above for more about the store.
Disclaimer: pricenovax is an independent directory and is not affiliated with, endorsed by, or sponsored by Walmart. Contact details are publicly listed and may change — always verify on the official website before relying on them.
