IKEA Customer Service & Contact Information
Affordable ready-to-assemble furniture and home goods.
About IKEA
IKEA is the well-known Swedish home-furnishings brand offering affordable, flat-pack furniture, storage, kitchens, and decor. In the US, IKEA.com supports delivery and click-and-collect, plus planning tools for kitchens and wardrobes. IKEA Family membership adds member prices and perks, and the brand is famous for its showroom layouts, meatballs, and design-forward value.
How to contact IKEA
There are several ways to reach IKEA's customer support team. The quickest option for many shoppers is to call the customer service line at 1-888-888-4532 during support hours (Mon–Sun, 8am–8pm local). You can also visit the official website to use live chat, email or the online help center, manage your account, and check order status.
- Phone: 1-888-888-4532 — Mon–Sun, 8am–8pm local
- Online help center: available on the official website, https://www.ikea.com/us/en/
- Account & orders: sign in at https://www.ikea.com/us/en/ to track shipments, start returns, and view receipts
- Headquarters: Conshohocken, Pennsylvania (US) (founded 1943)
Returns, shipping & order tracking
To return an item or track an order from IKEA, sign in to your account on https://www.ikea.com/us/en/. From your order history you can usually print a prepaid return label, request a refund or exchange, and follow the delivery status of any shipment. Return windows and shipping options vary by item and season, so review the store's current policy on its website before you buy. Many US retailers also accept in-store or drop-off returns in addition to returns by mail.
What IKEA sells
IKEA focuses on home & furniture, with popular categories including:
Frequently asked questions
What is the IKEA customer service phone number?
IKEA's publicly listed customer service line is 1-888-888-4532. Support hours are typically Mon–Sun, 8am–8pm local. Always confirm the current number on the official website at https://www.ikea.com/us/en/, as published numbers can change.
How do I contact IKEA for help with an order?
You can reach IKEA through its Help Center on https://www.ikea.com/us/en/, by phone at 1-888-888-4532, and often via live chat or email. Have your order number ready so an agent can look up your purchase quickly.
Where is IKEA headquartered?
IKEA is headquartered in Conshohocken, Pennsylvania (US). It was founded in 1943. For corporate or media inquiries, use the contact information published on the company's official website.
How do I return an item to IKEA or track my order?
Sign in to your IKEA account on https://www.ikea.com/us/en/ to view orders, print a return label, or track a shipment. Most major US retailers offer online returns by mail plus in-store or drop-off options; check the store's current return window and policy before you start.
What does IKEA sell?
IKEA specializes in home & furniture and carries Furniture, Storage, Kitchen, Textiles, Lighting, and Decor. See the overview above for more about the store.
Disclaimer: pricenovax is an independent directory and is not affiliated with, endorsed by, or sponsored by IKEA. Contact details are publicly listed and may change — always verify on the official website before relying on them.
